The practice

Built small so the visits could be long.

Alder opened in 2019 with a spreadsheet, not a mission statement: how many patients can one clinician actually know? The answer shaped everything — panel size, visit length, and a schedule with room in it for the day going sideways.

Clinicians

Three clinicians you'll actually get to know.

Dr. Maya Alderton, MD

Family medicine — founder

Trained at UNC; fifteen years in large-system primary care before opening Alder to practice the way the textbooks assumed there was time for.

Dr. Sam Reyes, DO

Family medicine

Osteopathic training with a focus on chronic condition management; speaks Spanish, and the front desk does too.

Nora Whitfield, FNP-C

Family nurse practitioner

Leads the same-day sick schedule and the vaccination program. The clinician you’ll most likely see when you call at 9 a.m. with a fever.

Behind them: two medical assistants, two front-desk coordinators, and a practice manager — all of whom you'll meet by name, because there are only seven of them.

What we hold ourselves to

Four promises, kept in the schedule.

Thirty minutes for every new patient, twenty for every follow-up. A same-week appointment when you're sick. A human answering the phone during office hours. And a written, plain-language summary at the end of every visit — because advice you can't remember is advice you didn't get.

None of these are values on a wall. They are rules the scheduling system physically enforces, which is the only kind of promise a medical practice should make.

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Access

Step-free entrance on the parking-lot side, exam rooms sized for wheelchairs and companions, and an adjustable-height exam table in rooms two and four. Interpretation available by phone in 40+ languages — tell us when booking.